I have a Dell inspiron 13 5000 series. Doa nabi muhammad saw mp3.
When I'm putting the music through the speakers, it is working fine.
However, when I'm putting headphones into the jack, the music keeps playing in the speaker and not in the headphones.
The word headphones écouteurs is displayed but it does not say much.

Headphone Jack Not Working Dell

Same in the config console
As you can see, there is another pair of speakers but those ones are deactivated. It maybe due to that but my troubleshooting instinct tells me the issue lies somewhere else.
And last (see below), the drivers do not have any issues
Questions are :
Working
  1. Should I try to reinstall the drivers even though nothing is showing me the issue lies with the drivers?
  2. Have you experienced something similar with that line of laptops? If it is the case, how did you solve the issue?
The OS is Windows 10. Metal gear solid v the phantom pain mods. Hair mods fallout 4.
Thanks
Andy K
Andy KAndy K
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3 Answers

The problem is usually driver related.
I had that trouble once with a dell inspiron n5110 laptop I was fixing.I suggest you update your drivers to the latest (see dell support website, and even similar laptops audio drivers).
Afterwards, try to see if there is an option (in Realtek HD audio settings) that makes the internal and the external speakers (sometimes called front jack) be seen as the 'same device'. If this option is unpicked, it may leads to make the drivers simply add another output device instead of replacing the default internal one.
You can try this one released on 03/20/17 : https://downloads.dell.com/FOLDER04189067M/1/Realtek-High-Definition-Audio-Driver_CMW4W_WIN_6.0.1.8059_A04.EXE
NeilNeil
As suggested by Harry MC and Neil, it was driver related.
I reinstalled my drivers, had a new software called Waves MaxxAudio Pro installed and voilà.
See the video below
Andy KAndy K
1951 gold badge3 silver badges20 bronze badges
To check if it's software issue, try testing it on Linux.
For example you can create Ubuntu bootable USB stick.Then boot it, connect your headphones and check if they are working.
If they work on Ubuntu, then it's a software problem. If they aren't, it could be hardware issue, or e.g. BIOS setting.

Headphone Jack Not Working Windows 10 Alienware

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Posted by3 years ago
Archived
So I upgraded to windows 10 last night and booted up my computer today and no sound would play through my headphones, just the speakers. I clicked the speaker icon in the bottom right corner and it said it was playing trough the Corsair H1500 Headset but nothing plays through them at all. They're plugged in through USB and I know the USB slot works and the headphones still work because I used my headphones right before I upgraded. Also if it's any help, on skype when I try to call someone it says 'Problem with playback device.' Any help is greatly appreciated, thanks!
8 comments
Hi Terry,
Thanks for posting your query on Microsoft Community.
This issue might occur when some of the setting got corrupted.
I would suggest you running and Hardware and Device troubleshooter and check if it helps.

Windows 10 Headphone Jack Not Detected

Follow the below steps.
1. Type “Troubleshooting” without quotes in the Search box and hit enter.
2. Select “Hardware and Sound” from the Troubleshooter Window.
3. Select “Hardware and Devices” under Devices option.
4. Follow the On Screen instructions.
Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
Thanks and Regards,
Santosh Kumar Rai.
Microsoft Support Engineer.
4 people were helped by this reply
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